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DTSTAMP:20261007T123606
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SUMMARY:CSIP Module 1 Interactive Immersion
DESCRIPTION:-- ABOUT THE COURSE --\n\nAs a customer service representativ
 e, your ability to deliver excellent service to your clients is critical
  to your brokerage’s success. In this four-part program, you will expl
 ore every aspect of brokerage operations from a customer service perspec
 tive. You will develop the skills required to ensure that your office ma
 intains a consistent, high quality, customer service approach in all mar
 ket conditions. The Customer Service for the Insurance Professional prog
 ram is an excellent resource, whether you are new to the insurance broke
 rage field or a seasoned professional.\n\n-- The Role of the Insurance B
 roker --\n\n* Understanding the Broker's Role\n\n* Quality Service and i
 ts Benefits\n\n* Client Expectations\n\n* Effective Communications\n\n--
  Recommended for individuals who benefit from peer-to-peer interaction a
 nd prefer learning in a group environment. --\n\nIt must be noted that t
 o fully participate in this online course, attendees must have access to
  a webcam, headphones, microphone, and computer. Once registered the tex
 tbook will be sent to you.
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